Welcome to our Complaints and Suggestions page. We highly value your feedback and strive to continuously improve your experience with us. If you have any complaints or suggestions, please follow the steps below to get in touch with us:
How to Submit a Complaint or Suggestion
- Email:
- You can send your complaint or suggestion to our email: [email protected]
- Please include clear details of your complaint or suggestion, along with your name and phone number so we can contact you if necessary.
- Whatsapp:
You can message our support team on whatsapp on [+966595063800] or by clicking this link : contact us
- Phone:
- You can reach our customer service team at: [+966595063800]
- Working hours: Sunday to Thursday, from 9 AM to 6 PM.
- Social Media:
You can message us through our social media pages:
What Happens After Submitting a Complaint or Suggestion?
- Acknowledgment: We will acknowledge receipt of your complaint or suggestion within 24 hours.
- Review and Follow-up: Your message will be carefully reviewed by our team, and we will get back to you within 3-5 business days for further details or to inform you of the actions that will be taken.
Thank you for your time and cooperation. Your feedback helps us improve our services and make your experience with us better.
